Name: Yash Thakkar

Status: MS Business Analytics Student

Experience: 7 Years 3 Months

Address: Dallas, Texas, United States

Skills

SQL 95%
PYTHON 85%
Data Visualization 90%
Statistical Analysis 85%
Machine Learning 80%

About

About Me

Dynamic and award-winning Team Manager with over 6 years of experience at Amazon, specializing in Risk and Privacy, Workforce Management (WFM), and People Management. Adept at solving real-world business challenges using analytics and visualization tools. Certified PMP Project Manager by Google, with a strong ability to translate business specifications into technical requirements, streamline existing processes, and deliver user-centric solutions. Passionate about promoting diversity and volunteering within teams. Currently pursuing a Masters in Business Analytics from the University of Texas at Dallas.

  • Profile: Data/ Business Analytics & ETL Expert
  • Domain: Operations, Ecommerce, Voice & Retail
  • Education: Masters of Science
  • Language: English, Gujarati, Hindi
  • BI Tools: R, Microsoft Power BI & Tableau
  • Other Skills: Python, Excel, JIRA, Google Analytics & SEO
  • Interest: Swimming, Soccer & Flute

Resume

Resume

Seasoned Data Operations Manager with half a decade of experience driving business strategies through data-driven insights. Proven expertise in data science, statistical analysis, machine learning algorithms and project management. Currently pursuing Master of Science in Business Analytics

Experience


2018-2023

Team Manager - Alexa Machine Learning

Amazon India
  • Developed Alexa’s Machine Learning model, specializing in “Automatic Speech Reorganization” and “Natural Language Understanding” (ASR, NLU).
  • Communicated complex machine learning solutions and concepts to diverse group of business stakeholders in clear, concise language.
  • Worked with CPM team to introduce agile tagging tool, AHK, which improves AHT and Quality by 13% at workflow level at APAC and EMEA.
  • Owner of SENSAI (Secure system), ideation and implemented SENSAI secure system to ensure Risk and Privacy of customer labelled data. This improved ADS business by 230MM data which yield ~$30K. Received award from Amazon Tech Director for the same.
  • Acted as on-boarding manager and Hiring manager, on-boarded 300+ Associates-Manager combination, orienting them on basic company policies and IT setup.
  • Created various centralized dashboards for sharing/viewing KPIs at various business levels; VP level, Manager level, Associate Level. Sample – Scorecard, Adherence Monitorization.
  • Managed program roadmap for improving quality of ground truth labelling platform for Alexa domain teams with yearly transactional volume of 300MM in Alexa ASR, NLU, and GSR, and ~50 associates across 12 languages and 2 Sites.
  • Program Manager for AITC (Amazon in the Community), IND – planned CSR events throughout the year, appreciated by Jeff Bezos in global newsletter for running the show in India during GMV.
  • 2017-2018

    Jr Research and Development Engineer

    Masibus
  • Developed and implemented design of PCBs with high-speed designs, DDR3 memory and USB 3.0 interfaces.
  • Documented all aspects of the design process including component selection, schematic diagrams, BOMs.
  • Created manuals and instructions regarding operation of electrical equipment and systems.
  • Utilized CAD tools such as Altium Designer and PADS Professional for schematic capture and layout of PCBA's.
  • Worked for Indian Space Research Organization (ISRO), Siemens, and Toshiba.
  • 2017-2017

    Graduate Intern

    Flex
  • Provided administrative support for various departments, including data entry and filing.
  • Created detailed project plans outlining objectives, tasks, resources, and timelines.
  • Monitored machine performance during production cycles to identify potential issues early on.
  • 2016-2017

    Winter Intern

    IIM Ahmedabad
  • Conducted research on sports marketing and merchandising from online and offline sources.
  • Synthesized the material and compiled a report.


  • Education


    2013-2017

    Bachelor of Engineering

    Ganpat University

    Grade: First class distinction.

    2024-2026

    Masters of Science

    The University of Texas at Dallas

    Grade: Ongoing

    Contact

    Contact Me

    Below are the details to reach out to me!

    Address

    Dallas, Texas

    Contact Number

    +13465352285

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